Operator-assisted Biometric Credential Capture

The majority of scenarios on the authID platform prioritize a self-service user experience. This focus is reflected in our documentation, where facial biometric capture is described as "Selfie Capture," a core component of both Proof IDV and Verified enrollment or authentication workflows.

In certain cases, these processes may be facilitated by an operator instead of relying solely on the end user. Examples include:

• In-branch Proof IDV: An operator captures the document and obtains a live image of the document owner.
• Employee Onboarding: Biometric credential enrollment is performed by a supervisor.

Integrators can implement operator-assisted capture by specifying the environment-facing mobile camera used for biometric credential capture when embedding authID UI within Proof, Verified, or Biometric Search scenarios.

To select the environment-facing camera, modify the session workflow using the URL parameter &agentModeSelfie. Additionally, using the &confirmSelfie parameter is recommended, allowing the operator to review the capture before proceeding.

For further details, please refer to the Session URL Parameters section of the documentation.

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Security Considerations

This feature is not available by default. Please contact authID support to request access.